Infosys & ServiceNow: AI-Driven Solutions

 

Infosys (NSE, BSE, NYSE: INFY), a global leader in next-generation digital services and consulting, and ServiceNow (NYSE: NOW), the AI platform for business transformation, have announced an enhanced partnership to revolutionize customer experiences through generative AI-powered industry solutions at ServiceNow’s annual customer and partner event Knowledge 2024. This collaboration is focused on boosting productivity, streamlining efficiency, and enhancing user experience for organizations by leveraging ServiceNow’s Now Assist generative AI capabilities and Infosys Cobalt, a suite of services, solutions, and platforms tailored to expedite cloud-powered enterprise transformation. In line with their AI-first, industry-first approach, Infosys will also be intensifying its investment in training by certifying over 3,500 employees with ServiceNow GenAI skills.

Erica Volini, senior vice president of global partnerships and channels at ServiceNow, emphasized, “The integration of ServiceNow GenAI capabilities with Infosys’ industry knowledge exemplifies how our partners play a crucial role in propelling digital transformation for numerous organizations. Our enduring partnership with Infosys showcases the potential of our ecosystem to deliver tangible, significant outcomes for customers. Together, we are shaping the future impact of GenAI on enterprise productivity, with skills training serving as a vital component in ensuring that our workforce is equipped for the future of GenAI.”

More Information: https://www.techdogs.com/tech-news/business-wire/infosys-and-servicenow-strengthen-strategic-collaboration-to-transform-customer-experiences-with-generative-ai-powered-industry-solutions